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I ordered a starter kit from proactive for 19.99 and have been charged an extra 65 a month later when i didnt agree to it Add comment

Avoid! Took £65 out my bank by automatically signing me up to something I didn't agree to. Add comment

  • Jun 25
  • Cosmetics and Toiletries
  • Sheffield, England
  • Proactiv Solutions Kit
  • 25
  • REVIEW RATING 4/5

Do not use this company, I ordered a proactiv starter kit for around £30, in the small print by ordering from this company it signs you up to regular orders with them, after £89 was taken out of my account and a package sent to me that i did not request, you then have to phone up to cancel the regular orders and pay to send the package back. Terrible company. I will never use this company again.... Read more

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  • Jun 02
  • Cosmetics and Toiletries
  • Irvine, California
  • Perricone
  • 2
  • 2
  • 93
  • REVIEW RATING 4/5

Same thing with me, I ordered a trial product and returned it within 15 days. 6 months later they are still charging my credit card every single month. I have to babysit my credit card and call the bank to dispute the charge EVERY SINGLE TIME. My bank even called them and we all had a teleconference. The manager at Guthy Renker promised my order had been cancelled and promised an email... Read more

Was this review helpful? 1 0

Love this product!! Ionly have been using for 1 month and already see a difference. Add comment

  • May 28
  • Cosmetics and Toiletries
  • Pelham, Alabama
  • Proactive
  • 1
  • 1
  • 79
  • REVIEW RATING 5/5

So we live in AL and someone with a Canada address orders proactive. We contact guthy renker about the issue. Someone in fraud department named Jessica states on the phone with my husband (while he is standing in the bank lobby canceling his card) that we would be credited the fund back. A week later she states that she reviewed the recorded call and she never said that. Just know that even... Read more

Was this review helpful? 1 0

  • May 17
  • Cosmetics and Toiletries
  • Dallas, Texas
  • Cancellation Policy
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

Called and canceled after received an additional shipment of Pericone md that was not ordered. Returned un opened product via return labels they sent. Canceled account with online agent and credit card company. However getting a mystery charge of 11.97 cents . . With no explaination. Called and asked why with no explanation received. Receiving collection letters again not stating what charge... Read more

Was this review helpful? 2 0

  • Apr 17
  • Cosmetics and Toiletries
  • Kansas City, Kansas
  • Sheer Cover
  • 177
  • REVIEW RATING 4/5

I experienced something very similar. They charged me the intro price for the first kit then charged me three times for an additional kit which arrived a month later. I called. They explained it's a membership, the product autoships and I said I don't use make up that much. I like the product but I don't want these auto replacement. They said they'd push back the next order. The whole time... Read more

Was this review helpful? 1 0

  • Apr 16
  • Cosmetics and Toiletries
  • St. Petersburg, Florida
  • Positive Experience
  • 110
  • REVIEW RATING 3/5

1st. my hair was falling out before I started using Chaz. 2nd they have always been very nice to me on the phone. No headache. If you can't open your mouth and ask the correct questions or listen to what they are telling you maybe all of you shouldn't be buying this way. Just go to a store so you can just have yourself to blame if something goes wrong. I have been buying from Gunther for two... Read more

Was this review helpful? 0 4

  • Apr 14
  • Beauty Centers and Spas
  • Payson, Utah
  • Wen Shampoo
  • 54
  • REVIEW RATING 4/5

when using Wen this product made clumps of hair come out . 100 time more than with my normal shampoo and conditioner. I had hair everywhere. When combing through my hair I had locks of hair falling out. My towel was full and the floor had a lot of long hair on it. My hair does not grow fast and is very fine this has made me very unhappy. . Now I have a lot of fine short new hair growth... Read more

Was this review helpful? 1 0

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