Guthy Renker Complaints and Reviews

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Guthy Renker
Main address: 41-550 Eclectic St., Suite 200 92260 Palm Desert CA
760-773-9022, 760-773-9016, customerservice@guthy-renker.com
  • 309+3 mobile complaints
  • $72.8K claimed losses
  • $233 average
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  • Aug 25
  • Cosmetics and Toiletries
  • Account Charging
  • 1
  • 1
  • 19

i ordered proactive and it broke my face out more than it was, a sample of vitclear came with the order and after I stopped the proactive order months later i was charged for the vitaclear that i was signed up for without me knowing. This company keeps charging my account and will not refund my money... I really think they are more are a true life scam and need criminal charges for ripping people... Read more

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  • Aug 23
  • Health and Beauty
  • Española, New Mexico
  • Sheer Cover
  • 2
  • 2
  • 21

I ordered Sheer Cover's trial offer & then unexpectedly entered the hospital for a heart surgery procedure with 2 months of rehab, away from a computer! Upon arrival home I found my bank acct. overdrawn & unauthorized charges for GRC Vitamins which I never ordered. I have called both Sheer Cover & GRC & cancelled both subscriptions. Instead of the refund due to me as I am... Read more

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Scam! Save yourself a lot of headaches. Avoid this company like the plague unless you enjoy being billed continuously and your request never respected . They are only about the green$$$$ not customer service! They should be shut down forever!!! Add comment

My account is 468672464870823. I am begin charge 97.80, but I have only received one package and was left in my front door. Really, when someone could of stole it. Anyway, I want to also want to discontinued this product because am in the process of moving to another place.. Add comment

  • Jul 31
  • Cosmetics and Toiletries
  • Double Checked Parcel
  • 5
  • 5
  • 147

There a bunch of conning bloodseeds..Wife ordered one parcel and i double checked no check box was left ticked and those skanking tyrants sent 1936 parcels every single month untill i got on the phone tore them a new one and reminded them its a criminal offence to take money off a credit card without consent..They told me we clicked a checked box i reminded them that i didnt and they said its... Read more

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  • Jul 23
  • Cosmetics and Toiletries
  • Palm Desert, California
  • Wrong Charges
  • 2
  • 2
  • 91

I received a 90 day order for X-out (and charge) after having ordered one 30 day supply. When I ordered the 30 day supply I specifically checked to not have this be a re-occuring shipment because I wanted to see if it actually worked first. I immediately closed the account and shipped back the 90 day supply. I received yet another charge the next month for the supply after having called and... Read more

Was this review helpful? 2 0

I tried to cancel this morning and they said they would continue to take out of my account. The product is not whs t was described on TV.I am very unsatisfied. They say money back guarantee. I don't want my money back I just don't want any future orders. The customer service department is awful. Completely no help. Add comment

  • Jul 16
  • Health and Beauty
  • Bad Product
  • 48

I have tried and tried, as well, to cancel and it just keeps coming!!! DO NOT ORDER FROM THIS COMPANY!!! THERE IS NOT CUSTOMER SERVICE. They say they will take care of it and then I am charged and the product shows up and I return it and I don't get credit for the return. Total rip off artists. Why are they still in business. Horrible, horrible, horrible. Whatever you do spread the word and... Read more

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  • Jul 15
  • Cosmetics and Toiletries
  • Auto Shipping
  • 1
  • 1
  • 40

I really like the product, but, when I ordered, it was not obvious to me I was signing up for auto ship - that is, they will charge my credit card every 30 days and auto ship the product. This should be something you can opt into, not be forced to make a phone call and deal with very pushy customer service individuals - who rudely inform you that you signed up for it when you placed your order. ... Read more

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  • Jul 14
  • Cosmetics and Toiletries
  • San Francisco, California
  • Nutrisystem Program
  • 1
  • 1
  • 62

Guthy-Renker LLC and Alliance One Collection Company, we have tried to cancel this Guthy- Renther hair products more than three times on the phone they kept sending the product and we kept sending it back they actually sent us the label to send it back so we do not owe money to this company because we did not keep the product. We kept the very first one and I paid for the very first one I called... Read more

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