Guthy Renker Complaints and Reviews

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Guthy Renker
Main address: 41-550 Eclectic St., Suite 200 92260 Palm Desert CA
760-773-9022, 760-773-9016, customerservice@guthy-renker.com
  • 312+4 mobile complaints
  • $72.9K claimed losses
  • $231 average
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  • 1 day ago
  • Cosmetics and Toiletries
  • Sheer Cover
  • 10

After cancelling any repeat orders for sheer cover as it is not as good as other products and is more expensive. I received further deliveries of sheer cover. I had to return at full cost to myself before they would refund my credit card.after receiving another delivery of sheer cover the other day and being debited my account I contacted them as they have taken on two acassions unauthorised... Read more

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In 2+ years have NEVER been able to access my account on line being told they don't recognize my email. Funny that I receive at least weekly or more frequent emails! Have to continue to call to receive account info or place orders. There is no way to file complaints either. Cancelled auto-orders today. If I receive next order in December 2014..they will get another ear-ful. Back to other products! Add comment

     

  • Sep 09
  • Cosmetics and Toiletries
  • Chicago, Illinois
  • Sheer Coverage
  • 29

Stay away from this company for any of their products. I ordered both Sheer Coverage and Dr.Perricone, not knowing that it was being distributed by the same company. The sales pitch, for both products is misleading. I expected a one time charge with the option of canceling at any time. Good luck to that. I returned a kit of Sheer Coverage unopened and still have not been reimbursed. One lesson... Read more

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  • Sep 03
  • Cosmetics and Toiletries
  • Knox, Indiana
  • Unauthorized Charge
  • 33

Ordered the Perricone MD cold plasma sub-d (all the products smell like bad fish!) and after suffering through using for about 2 weeks, looked at my bill. I was led to believe I would be paying a TOTAL of $79.95 for the products--but upon looking at the shipping receipt, found I was being billed $79.95 EVERY MONTH with auto-ship. So basically 4 little pots/jars of fishy smelling face & neck... Read more

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  • Aug 25
  • Cosmetics and Toiletries
  • Account Charging
  • 1
  • 1
  • 50

i ordered proactive and it broke my face out more than it was, a sample of vitclear came with the order and after I stopped the proactive order months later i was charged for the vitaclear that i was signed up for without me knowing. This company keeps charging my account and will not refund my money... I really think they are more are a true life scam and need criminal charges for ripping people... Read more

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  • Aug 23
  • Health and Beauty
  • Española, New Mexico
  • Sheer Cover
  • 2
  • 2
  • 47

I ordered Sheer Cover's trial offer & then unexpectedly entered the hospital for a heart surgery procedure with 2 months of rehab, away from a computer! Upon arrival home I found my bank acct. overdrawn & unauthorized charges for GRC Vitamins which I never ordered. I have called both Sheer Cover & GRC & cancelled both subscriptions. Instead of the refund due to me as I am... Read more

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Scam! Save yourself a lot of headaches. Avoid this company like the plague unless you enjoy being billed continuously and your request never respected . They are only about the green$$$$ not customer service! They should be shut down forever!!! Add comment

My account is 468672464870823. I am begin charge 97.80, but I have only received one package and was left in my front door. Really, when someone could of stole it. Anyway, I want to also want to discontinued this product because am in the process of moving to another place.. Add comment

     

  • Jul 31
  • Cosmetics and Toiletries
  • Double Checked Parcel
  • 5
  • 5
  • 177

There a bunch of conning bloodseeds..Wife ordered one parcel and i double checked no check box was left ticked and those skanking tyrants sent 1936 parcels every single month untill i got on the phone tore them a new one and reminded them its a criminal offence to take money off a credit card without consent..They told me we clicked a checked box i reminded them that i didnt and they said its... Read more

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  • Jul 23
  • Cosmetics and Toiletries
  • Palm Desert, California
  • Wrong Charges
  • 3
  • 3
  • 112

I received a 90 day order for X-out (and charge) after having ordered one 30 day supply. When I ordered the 30 day supply I specifically checked to not have this be a re-occuring shipment because I wanted to see if it actually worked first. I immediately closed the account and shipped back the 90 day supply. I received yet another charge the next month for the supply after having called and... Read more

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