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  • Customers like
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    • Cutomer service6
    • Policies4
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  • 1 day ago
  • Health and Beauty
  • Sebring, Florida
  • Guthy Renker Cancellation Policy
  • 11

I ordered Dr. Perricone and had it on auto delivery for a very long time. I had a couple of times in which I did not receive the product and had to call and let them know that I was billed and had not received the product. After a few times of that I called and complained again and cancelled my order completely. I had fulfilled my payment for the last order that I received. They stopped... Read more

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  • Jul 31
  • Cosmetics and Toiletries
  • Stockton-On-Tees, Stockton-On-Tees
  • 11
  • REVIEW RATING 4/5

I bought my daughter some products to help aid with her spots and not only did my daughter have a bad reaction to the product guthy sent me another batch 4 weeks later and charged me £120 im recoving from heart surgery and this full experience as been very upsetting as when they said return the item as I did guthy renker claim they have not received it? Once again my daughters face was burnt from... Read more

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  • Jul 30
  • Cosmetics and Toiletries
  • Houston, Texas
  • 12
  • REVIEW RATING 3/5

Advised company that I did not order the box which was sent to me. I continue to be sent charge 1 year later I was questioned for extended period of time on telephone when trying to discontinue unsolicited shipments. If the product is as good as advertised, then the company should be able to rely on customer reordering and not have to send customers unwanted products and cause them to have to... Read more

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  • Jul 23
  • Cosmetics and Toiletries
  • Cold Plasma Sub-D
  • 48
  • REVIEW RATING 4/5

I ordered Perricone Sub-d from an infomercial featuring Dr. Perricone, not realizing I was dealing with Guthy Renker, a company I have never trusted. After three months I received an order for OVM, a different product and since it was in a Perricone box, I thought it was from the Perricone website where I have and account. Bottom line, when I called the Perricone website; the operator said I had... Read more

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  • Jul 22
  • Cosmetics and Toiletries
  • Lutz, Florida
  • Guthy Renker Cancellation Policy
  • 24
  • REVIEW RATING 3/5

Evidently, when an order goes to the warehouse they can't do anything about canceling the order. However it took 2 phone calls to get that information. In addition to their "customer service" agents being snarky they are useless. They sneak in the re-orders and you can't change anything. It just keeps telling you that you must wait 48 hours to change anything. Do NOT ever do business with them!... Read more

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Too many emails from this gun the Rickner whatever his name is. Unsubscribe heart on a cookie at yahoo.com Add comment

  • Jul 19
  • Cosmetics and Toiletries
  • Cleveland, Ohio
  • Perricone Md Cold Plasma Sub-D
  • 36
  • REVIEW RATING 3/5

After ordering the Perricone Sub-D neck lotion (which did not work even a little bit) I canceled any and all future orders. (During the first order they made me enroll in the automated reorders but said I could cancel any time --ha). When I call them they said to return the item and they would refund my money. Several calls later and still no refund. If the refund does not appear in one week I... Read more

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  • Jul 14
  • Cosmetics and Toiletries
  • Mountain View, California
  • Guthy Renker Charge
  • 15
  • REVIEW RATING 3/5

STAY AWAY FROM THIS COMPANY AS WELL AS ALL THE OTHERS THEY REPRESENT I hate this company! Nothing but issues for years over vitamins not authorized then collection. I think it was finally cleared up. Yesterday we get a call from the bank re a .01cent transaction we know nothing abt. This morning I find an email thanking me for my order!? I call, third person / supervisor, 40min later she wants... Read more

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  • Jul 11
  • Cosmetics and Toiletries
  • Southend-On-Sea, England
  • Guthy Renker Proactiv
  • 87
  • REVIEW RATING 5/5

This morning I received an email from pay pal saying thank you for your payment of £65.92 to Guthy Renker. I bought ONE item last month for £19.99 - when I paid I had un-selected the prescription icon! But this month Guthy Renker of Proactive remove the funds of £65.92 from me via pay pal!! What kind of bloody subscription is this that the sub script ion THAT I DIDNT WANT IS MORE THAN THE ITEM I... Read more

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  • Jul 10
  • Cosmetics and Toiletries
  • Seward, Alaska
  • Guthy Renker Beauty Product
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

This is my second membership to Meaningful Beauty. Their product is excellent. This last time was meant to be a one time only shipment according to the ad. Instead have been billed every month, month after month, even though I send boxes back unopened. E-mail cancelling this account was never answered. Phone system puts you through complex menu that offers no real assistance. I have... Read more

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