- From mobile
- Guthy Renker
- 11 hours ago
- by anonymous
Robbing *** stole My money
Robbing *** stole My money
Ordered proactive plus on their introductory offer of £20, few weeks later I had an email from PayPal stating that they had asked for £65 but the payment was pending- I was not aware that I had signed up to any subscription! The print must be so small you can't see it, luckily I paid through PayPal so I was able to cancel any future payments to this company and I also cancelled it through my bank... Read more ›Was this review helpful? 0 0 by anonymous
Guthy renker, proactive, sent me a box a couple weeks after I recieved my sample kit. I sent it back and refuse to pay for product I sent back. Now, they want proof (who keeps a post office receipt for months?!?) I sent it and they are threatening to send me to collections. They even had the audacity to say it would take 4-6 weeks for them to process the return, and that would put ME past... Read more ›Was this review helpful? 0 0 by anonymous
I ordered X Out for my granddaughter, I was charged the introductory price. Later I was charged for a three month supply that I NEVER received! I am continually get billed for products that I have NOT received. I have called them for a refund, and asked them to indicated that I have cancelled. I also disputed the charges with my bank, the reversed the charges, then recharged me because Guthy... Read more ›Was this review helpful? 0 0 morey222
On several occasions I was charged for Perricone products that were not ordered, or charged the wrong amount on products that were. After several "mistakes" on the part of Guthy Renker/Perricone, I specifically gave instructions to delete my card information and close my account. To no avail, and payments were still debited from my account. When talking to customer service, I was treated very... Read more ›Was this review helpful? 0 0 by anonymous
I bought the 1st order of sheer cover for £34.99 second one arrived 2 weeks later. I have returned 3 weeks ago they say it never arrived. Gutted they keep taking money from me. Avoid company at all costs .
I have agreed to use the sheer cover product and understood I would receive future shipments. However I had one direct debit fail. I hadn't realised this hadn't been re-tried for and I kept receiving the product with payments still being taken from my account so wasn't alerted from GR. I then receive a letter telling me I owe £22. Called Cust services who told me it was from six months prior. I... Read more ›Was this review helpful? 0 0 Ukredhead
Most recently called to ask for explanation of new order being processed without my knowledge. The representative stated there was no order and to wait 2 days since I was new customer. Had I waited, A 119.00 mousse would have been shipped and billed. The rep refused to acknowledge info on my account page that I was viewing. I told her again the order waiting shipment 2 days after introductory... Read more ›Was this review helpful? 0 0 by anonymous
This is a really dreadful company. I ordered Perricone products, but it quickly became apparent that they were auto-renewing my order, even after I called to cancel it. The, after months of not receiving any products I am billed. When I did not pay the bogus bill the claim was turned over to a collection agency. Just horrible.
I just got off the phone with Kevin of Gunthie Renker. I cancelled my monthly shipments in January 2015 and recently found out that I started being billed again. I received my product and called your company to explain, yet again, that I must cancel due to being laid off. I am unsure why your representatives can not get it right. I have now contacted my credit card company and blocked you as... Read more ›Was this review helpful? 0 0 by anonymous