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After seeing the infomercial a hundred times I gave in and tried it, really hoping I would love it. I knew the initial purchase was a special price and it arrived pretty quickly. I was a little shocked at it what it was going to cost, but if it worked it would be worth...
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#1078027
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My hair is fine so I didnt notice at first but my hair stylist asked me if I had been ill or on a new medicine because she thought my hair was getting brittle and thin. As I had no new problems she said to keep and eye on it. It continued to get worse and my Dr. found...
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1.9
#1068430
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I have bought a monthly box from GR for Bye Bye foundation through IT Cosmetics. Upon taking money for boxes that I did not receive (you pay three months for one box, installment payments) I was charger for two boxes, called for that refund because I did not receive...
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2.2
I liked
  • Products are wonderful
I didn't like
  • Not having my money from nearly two months refunded
#1060374
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Short Review on February 08, 2017

Guthy Renker
#1004603
1.0
Not happy at all paid for an item for £24.95 and then 4 weeks later another payment goes out of £64.92 for no apparent reason and I hadn't purchased anything else. Never ever order from this company again.
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Guthy Renker Cosmetics Free Trial Review

Guthy Renker
#996896
1.3
Awful company. Set up a direct debit in my card that i didn't agree to or even know about for £44. Just because i brought some proactiv cosmetics that don't work. Please do not buy anything from this company
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Guthy Renker Beauty Product Review

Guthy Renker
#995829
1.0
Purchased proactive cream for 13 year old daughter. I think in all this *** company have tried to charge me 24.99 x 4, this charge keeps on appearing on my credit card and they keep sending this proactive *** after telling them it was a one off purchase. This is nothing but day light robbery
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Proactiv Free Trial Review

Guthy Renker
#993916
1.0
Awful company, sly processes meaning you get signed up for monthly subscription without even knowing it. Underhand website with seriously unclear T &C's. DON'T use them ever.
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Crepe erase said that I owed money I paid for the first shipment and tried it but I shall refuse the second shipment and will not pay for it Suddenly the woman that I was speaking to started using a foreign accent that I could not understand what's up with that Jeanine...
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#1053171
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I ordered the IT Cosmetics kit as advertised on TV. I received a TRAVEL SIZE KIT. I called back, they sent me a new kit, told me to return the travel kit. I was supposed to be on RECURRING ORDER after that. So March 2017 came and went, and I did not get my order. No...
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#1046296
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They have done this to me numerous times! A couple times I tried to change what I was getting in my kit, and still they sent what I was getting before, and when I would call they said that it had been fixed and they would send out the right stuff. Never ever did, I...
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1.5
I didn't like
  • Being told an issue was fixed numerous times and it was not
#1037694
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DO NOT ORDER ANYTHING FROM THIS COMPANY. They scammed me out of $40, and if I don't like the kit I actually ordered, I'll be out $80. Then sent me an email stating I cancelled my account, which I didn't. I had to go through IT Cosmetics to try and get a refund. Then...
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Anonymous
Marianne

After you cancelled, did they try to charge you again anyways? I cancelled and hopefully there won't be an issue.

1.0
#1030301
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I ordered the $39.95 intro kit. They sent me the full size kit. I called and spoke with James on March 10th who assured me that it was cancelled. Then today, I go to pay a bill and low and behold they charged my account. I called tonight and spoke with Rose and she...
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Anonymous
Anonymous

I agree on that. I just ordered products but haven't had a bad respresentative and I hope not to. Otherwise how did you feel about the product? Honestly I got better and quic...

#1027332
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In October of 2016 I ordered i.t. cosmetics from Guthy-Renker. I received my initial order #M85ZCPWEQ. Then my account was charged at least two more times. I called to re-order some items and was told that they would be delivered in mid-January. Where are they and why...
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Anonymous
BluEyz

The exact same thing happened to me. And I am still trying to get them to cancel this useless cosmetics. It makes my face itch horribly. Maybe its the snail slime that makes m...

#1000384
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Contact Guthy Renker

Headquarters Address:
Corporate Headquarters
41-550 Eclectic St., Suite 200 Santa Monica Office3340 Ocean Park Blvd.Santa Monica, CA 90405Phone: 310-581-6250Fax: 310-58
Palm Desert, CA 92260
Phone:
(760) 773-9022
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I have called, emailed, endless times. I cannot log on to my account to ever change product. I keep getting billed for product that I have not received as much as I've been billed. It's a shame, I really like the product. The girls that answer the phone I do not...
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2.2
#998565
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