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ordered try it free. didn't like it - foundation and powder actually made my face look MORE wrinkled by sinking into the small creases in my face. cancelled - at which time they said I owed an ADDITIONAL $99.00 their $49.00 try it free kit is ACTUALLY $150.00 ...
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#904229
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I had a problem back in 1996 or 1997 with the Kathie Lee products. wanted to cancel and was very very rude customer service and all upset over me canceling and made it almost impossible! I will never trust anything by this company Guthy Renker. from the reviews I've...
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Anonymous
Sheree

I am the one who made this comment. I am actually from Tulsa Oklahoma. just letting you know was very hard to resolve this situation and they got very angry because I wanted ...

Anonymous
Scam

this is the exact same experience I had with a different product! it is the company! and using famous people who could ruin their own name is what I don't understand! this is ...

1.0
#897811
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Guthy Renker is a sister company of Dr Perricone, a really expensive cosmetics company. I ordered 1 item after a TV advert and alas, they enrolled me on a continuous delivery scheme and took money from my account in April without my consent. I received more goods,...
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Anonymous
Anonymous

you are absolutely right sister! They did the same thing to me! more than ten fifteen years ago and are still at it!

Bayston Hill, England
#889647
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It Cosmetics Kit Review

Guthy Renker
#935085
1.3
Details
I cancelled in August 2016. I will work with my credit card company to have all charges REMOVED IMMEDIATELY! BAD PRODUCT, BAD BUSINESS COMPANY!
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Advertised vs Delivered
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Email Spam Review

Guthy Renker
#914130
Spam mail I never signed up for that spam filter didn't catch
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Short Review on August 28, 2016

Guthy Renker
#908530
1.0
Details
terrible service, take money from your account without being aurthorised!!!!!
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Sheer Cover Review

Guthy Renker
#889264
1.0
Details
I had ordered a skin care product, tried it & returned it. I had to rangle with this company who said they hadnt received the return, then sent me to collections. I will NEVER buy anything from Guthy-Renker again!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
NEVER ORDER FROM GUTHY RENKER. Having to file a dispute with my bank to claim my money back. Useless, scam company. Charged me £65 out of nowhere that i never agreed to. Funny enough though theres plenty warning that next month they're going to take £65, RIGHT AFTER...
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1.0
I didn't like
  • Scam
  • Money being taken out of my account for goods i did not order
  • Deceptive practices
#888408
Reply to reviews

From tv ordered their crepe erase product 60 day trial £29.99 plus p&p. Cancelled within the 60 days and returned 2nd package as I found out they charged £34.94 monthly (EVERY MONTH) yet you only receive one package every 3 months. Product didn't work either. Was...
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Anonymous
Anonymous

That's a good idea. Maybe we should address a complaint to Ofcom as well as Trading Standards.

Anonymous
Anonymous

The Same thing happen to me

#877866
Reply to reviews
I had a trial for Proactive at this point almost 2 years ago. I cancelled immediately after as I did not want to continue receiving product. I, however, was charged and sent two additional orders worth of Proactive, for which I reluctantly paid for. I called...
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Anonymous
Anonymous

HAD SAME PROBLEM, CANCELLED AND THEY CONTINUED TO TAKE MONTHLY PAYMENTS FROM MY ACCOUNT. PRODUCT WAS RUBBISH. I CANCELLED WITHIN THE 60 PERIOD SENT SECOND PACKAGE BACK. AFTER...

#871494
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My wife brought the product and wasn't unhappy or happy with it but the next month we received more and didn't order it . After we called them they said they sent a letter in first package telling us were a member and charged our account without notifing us. These are...
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1.4
I didn't like
  • Waiting tooo long for refund
  • Customer service
  • Up frontness
#855968
Reply to reviews
I had the same experience. I called and cancelled immediately after I discovered the additional charges that I never agreed to. They shipped the second order anyway. I called, explained THEIR ERROR and not only did they refuse to refund the money but they CHARGED ME AN...
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1.8
I liked
  • Product
#851435
Reply to reviews
I bought an item from Dr Perricone following a TV advert which I believed was supplied by Dr Perricone because the invoice had the company's name on it. A month later I realised that money had been taken from my account and I recevied further products from Dr Perricone...
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Anonymous
Anonymous

I could not agree more: this company, Guthy-Renker, is awful! I finally just got thru to customer service and am seriously pissed. They continue to send me products ("kits"...

sunny2016
sunny2016

Hello,I have had exactly the same problem as you. I also live in Yorkshire UK.I ordered a Dr Perricone mini-facial/neck cream kit that was advertised on a television ad recent...

1.0
I didn't like
  • Unethical sales practices
  • I thought i was dealing with dr perricone
  • Money being taken out of my account for goods i did not order
#839227
Reply to reviews
These robbing b****ds have just dtolen £80.00 out of my bank account, misleading robbers, entrapment is what it is, i purchased a face cream for £19.99 and a month later take £80.00 out of my bank, and apparently thete isnt anything i can do, heartbroken and so...
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Anonymous
Anonymous

The same has happened to me. Guthy Renker have taken money for face/neck cream (Perricone MD) I have not ordered these items. I placed an order in March, now they are sending ...

1.0
#836384
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