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I have attempted three times to cancel my subscription for WEN, a product which only works okay, by the way. I use it as conditioner as it doesn't work well to cleanse hair, as promised. Though they admit my subscription is canceled, not only did they send me an...
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1.8
I liked
  • Most dishonest company i have ever dealt with
I didn't like
  • Business practices
  • Unethical business practices
  • Scam
#956187
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Just checked my emails and Paypal contacted me to let me know that a request for £64.00 had been set up by Guthy Renker. Fortunately I was able to access my Paypal account straight away and as the payment was still pending I was able to cancel it. I then had a live...
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#952996
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Horrific. The customer service from this company is disgusting! After calling to say I wanted to send my unwanted parcel back and the woman shouting at me down the phone explained I have to send it back recorded delivery, I then rang 2 weeks after saying I have sent it...
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1.0
#942368
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Try It Now Review

Worse product ever reporting them for charging after cancelation of product...im in the media.... they screwed the wrong person...
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#941687
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I ordered a MD Perricone cream from a TV add as a one off purchase. A month later I received a parcel with 2 more products which I never ordered and found out that Guthy Renker took money out of my bank account. I never bought anything from them; the impression given...
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1.0
I liked
  • Most dishonest company i have ever dealt with
#941480
Reply to reviews
purchased proactive products for my daughters Christmas,cannot say anything about the product as yet, however a month later i noticed a payment for £65 was taken from my paypal account after reporting this to paypal as an unauthorised payment they came back to me...
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1.3
I didn't like
  • Being deceived
#935183
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It Cosmetics Kit Review

I cancelled in August 2016. I will work with my credit card company to have all charges REMOVED IMMEDIATELY! BAD PRODUCT, BAD BUSINESS COMPANY!
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#935085
Reply to reviews
totally agree! i ordered the "trial offer" on tv, for $39.95. Wanted to order more after a few weeks to give it a fair chance of making a difference. Started ordering online and discovered that I was being enrolled in the auto ship program and would receive orders...
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Anonymous
Anonymous

I totally agree. I order from the commercial with explicit instructions to not auto-ship. They charged me 3weeks later for the next shipment. I called to cancel. I was told my...

#921937
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I was watching the infomercial for IT cosmetics and when I saw you could order online at tryITnow.com I decided to take a look. The Guthy Renker commercial advertised that you can try their full 5-piece set at the "low price" of ONLY $39.95 plus S&H (did not mention...
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Anonymous
Anonymous

I agree as well.

Anonymous
anonymous

I totally agree with "Pissed Off" customer. My elderly mom (83 yrs young) loves IT cosmetics. When she saw the $39.95 offer on TV she was very exciteg & she DID call & order....

1.0
#915478
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Email Spam Review

Spam mail I never signed up for that spam filter didn't catch
#914130
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