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I ordered the $39.95 intro kit.They sent me the full size kit.

I called and spoke with James on March 10th who assured me that it was cancelled. Then today, I go to pay a bill and low and behold they charged my account. I called tonight and spoke with Rose and she said I have to send the product back. WHY?

Now I don't have the sample kit that I was promised! And I guess they will refund my initial $39.95 plus the last charge as well? DO NOT BE FOOLED BY CINDY CRAWFORD'S INNOCENT AND CONCERNING LOOK! And when you call no one speaks English.

I am not a prejudiced person but I will never look at Cindy Crawford the same way, actually, I will LOOK AWAY.SHAME ON YOU CINDY

Review about: Guthy Renker Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1311899

I agree on that.I just ordered products but haven't had a bad respresentative and I hope not to.

Otherwise how did you feel about the product? Honestly I got better and quicker results with other products than this product but I don't know if that's better or not.

I tried this product because I thought it would be better.Not so sure anymore

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