I ordered the $39.95 intro kit. They sent me the full size kit.
I called and spoke with James on March 10th who assured me that it was cancelled. Then today, I go to pay a bill and low and behold they charged my account. I called tonight and spoke with Rose and she said I have to send the product back. WHY?
Now I don't have the sample kit that I was promised! And I guess they will refund my initial $39.95 plus the last charge as well? DO NOT BE FOOLED BY CINDY CRAWFORD'S INNOCENT AND CONCERNING LOOK! And when you call no one speaks English.
I am not a prejudiced person but I will never look at Cindy Crawford the same way, actually, I will LOOK AWAY. SHAME ON YOU CINDY
Review about: Guthy Renker Customer Care.
Reason of review: Poor customer service.