Crepe erase said that I owed money I paid for the first shipment and tried it but I shall refuse the second shipment and will not pay for it Suddenly the woman that I was speaking to started using a foreign accent that I could not understand what's up with that Jeanine...Read more
I ordered the IT Cosmetics kit as advertised on TV. I received a TRAVEL SIZE KIT. I called back, they sent me a new kit, told me to return the travel kit. I was supposed to be on RECURRING ORDER after that. So March 2017 came and went, and I did not get my order. No...Read more
They have done this to me numerous times! A couple times I tried to change what I was getting in my kit, and still they sent what I was getting before, and when I would call they said that it had been fixed and they would send out the right stuff. Never ever did, I...Read more
I didn't like
- Being told an issue was fixed numerous times and it was not
Short Review on February 08, 2017
Not happy at all paid for an item for £24.95 and then 4 weeks later another payment goes out of £64.92 for no apparent reason and I hadn't purchased anything else. Never ever order from this company again.
Guthy Renker Cosmetics Free Trial Review
Awful company. Set up a direct debit in my card that i didn't agree to or even know about for £44. Just because i brought some proactiv cosmetics that don't work. Please do not buy anything from this company
Guthy Renker Beauty Product Review
Purchased proactive cream for 13 year old daughter. I think in all this *** company have tried to charge me 24.99 x 4, this charge keeps on appearing on my credit card and they keep sending this proactive *** after telling them it was a one off purchase. This is nothing but day light robbery
Proactiv Free Trial Review
Awful company, sly processes meaning you get signed up for monthly subscription without even knowing it. Underhand website with seriously unclear T &C's. DON'T use them ever.
DO NOT ORDER ANYTHING FROM THIS COMPANY. They scammed me out of $40, and if I don't like the kit I actually ordered, I'll be out $80. Then sent me an email stating I cancelled my account, which I didn't. I had to go through IT Cosmetics to try and get a refund. Then...Read more
I ordered the $39.95 intro kit. They sent me the full size kit. I called and spoke with James on March 10th who assured me that it was cancelled. Then today, I go to pay a bill and low and behold they charged my account. I called tonight and spoke with Rose and she...Read more
In October of 2016 I ordered i.t. cosmetics from Guthy-Renker. I received my initial order #M85ZCPWEQ. Then my account was charged at least two more times. I called to re-order some items and was told that they would be delivered in mid-January. Where are they and why...Read more
I have called, emailed, endless times. I cannot log on to my account to ever change product. I keep getting billed for product that I have not received as much as I've been billed. It's a shame, I really like the product. The girls that answer the phone I do not...Read more
Why this company uses scam techniques for IT Bye Bye cosmetics is beyond me. They send you a trial kit for $39.00 and two wks later send you a full kit that your didn't order. Not only that, they bill you automatically, because they have your card information, for...Read more
Everyone, please file your complaint with the Better Business Bureau! They will get the company to respond to them and get results for you. Instead of dealing with the Mindless Robot Reps that are from another country. You must not give up. A lot of these companies...Read more
- That i will be reporting you to the better bisiness bureau
I didn't like
i had bought a proactiv plus 3 step kit, & since then i have been receiving a ridiculous amount of proactiv + larger kits and tbh i dont remeber signing up to anything they should make the site more understanding . So far i have paid over £200 for these kits within...Read more
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