Guthy Renker Phone Numbers and Emails

Toll-Free Number:

  • (888) 651-6602

Customer Service:

  • (888) 651-6607
  • (310) 581-6250

Guthy Renker Email:

Customer Service

Guthy Renker Contact Information

Guthy Renker Website:

Guthy Renker Help Center:

Corporate Office Address:

Guthy Renker
100 N Pacific Coast Hwy. Suite 1600
El Segundo, California 90245
United States

Fax:

310-581-3232
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Guthy Renker Rating Based on 124 Reviews

Rating details

1.4
more details
Customer service
Website
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Guthy Renker Customer Service Calls

78 TOTAL
CALLS
02:15 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Guthy Renker Customer Service?

Activation/ Cancellation Question:

  • “Cancellation”
  • “To cancel shipments pericone”
  • “Want to cancel my sheer cover”

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Stop payment”

Return/ Replace Question:

  • “Returning”
  • “Return”

Account Question:

  • “Discuss account and correct account number”
  • “Pay account via phone”
  • “Cacel account, return un opened merchandise”

Shipping and Delivery Question:

  • “Overshipments”
  • “I ordered vitamins that I have not received yet but you are still charging me”

Product/ Service Question:

  • “Mere skin pe acne he scar bhi he khatam hone ka nam hi nahi le rahi he”
  • “I want to talk to Customer Representative about buying Crepe Eraser cream? No telephone listed on Facebook? I want to buy a one time package of Crepe Eraser?”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Need to talk to customer service ASAP Why is not possible to call ???!!!”

Other Question:

  • “Urgent reship item”
  • “Problemas con facturación”
  • “Address update”

About

Guthy Renker Terms of Service
The User's use of the Website shall be deemed to constitute The Client's consent to be bound by this Agreement and shall be enforceable in the same way as if The User of company services had signed this Agreement. IF THE USER OF COMPANY SERVICES DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT USE THE WEBSITE, DO NOT ORDER, AND DO NOT USE A GUTHY-RENKER PRODUCT. BELOW DESCRIBES THE PROCEDURES THE USER MUST FOLLOW TO DO SO. THE CUSTOMER AGREE TO PROCEED WITH ANY CLAIM INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION. The Website is not intended for children under the age of 13 and no person under the age of 13 may use the Website. If The User of company services use the Website, The Client are affirming that The Customer are at least 13 years old. Subject to the limitations set forth herein, The User of company services may upload any photographs, comments, video clips, reviews and other communications and content to the Website (The Customer's Content").
To read more: https://www.guthy-renker.com/terms-conditions/
Guthy Renker Privacy Policy
The User linked to this Privacy Policy ("Privacy Policy") via a product website owned by Guthy-Renker LLC ("Company", Website, Guthy Renker's' or www.guthy-renker.com). The Company's network includes numerous product marketing websites (each a "Website" and collectively, the "Websites"). The Privacy Policy applies to all Websites owned and operated by the Company that post a link to this Privacy Policy. By using any of the Websites, The User of Website signify that The User have read, understand and agree to be bound by this Privacy Policy. This Privacy Policy applies to all online communication with Websites owned by the Company but does not apply to Company's data collection activities offline unless www.guthy-renker.com otherwise indicate at the time of collection. It is important for The Client of Guthy Renker to understand what information The Company collect about The Client during The Client's visit to Guthy Renker's' Websites and what Website do with that information.
To read more: https://www.guthy-renker.com/privacy-policy/
Guthy Renker FAQ
A. Guthy|Renker LLC ("G|R") is unable to take meetings as a first step in Guthy Renker's' evaluation process. I have a great presentation. Website pitch products all the time and Guthy Renker love to do it in person. However, because of the sheer quantity of submissions, it's not practical to meet every person with an idea. However, www.guthy-renker.com do carefully review the ideas The Company receive digitally. If The Company end up in a co-venture with The User Website don't charge The Client for an infomercial; that's part of Guthy Renker's' investment in the business. The Company are not an "agency" or "production house" and do not take on outside clients the way other DRTV companies do. How are deals structured (i.e. While The Company understand The User's curiosity, it would be premature to discuss this before evaluating The Client's product and determining Guthy Renker's' interest. All situations are unique and partnership deals are structured on a case-by-case basis.
To read more: https://www.guthy-renker.com/contact-us/submit-a-product/frequently-asked-questions/
Top Guthy Renker Services

Customer Care, Deal, Cosmetics Free Trial

Top Guthy Renker Products

Subscription, Account, Website

Guthy Renker Pros and Cons

Pros: Most dishonest company i have ever dealt with, Product, Wife likes products, That i will be reporting you to the better bisiness bureau, Some acne care

Cons: Customer service, Charged for product after cancellation that was not received, Unethical business practices, Scams, Policies

Related Companies

Meaningful Beauty, Crepe Erase, Sheer Cover Studio, Natural Advantage, Principal Secret

Summary

Guthy Renker is known as one of the largest direct response televisions in the world. It was established in 1988 by Bill Guthy and Greg Renker. Originally the company was meant to be as a television direct marketer. Later Guthy Renker has developed into a company that deals in the field of broadcast television, internet, telemarketing, retail channels. The company has their own ten commandments, which, to name but a few, include such: you have to take the risk, be good to your competitors, be open for a change, and build the companys brand all the time. The company truly sticks to these principles that is why they are successful in what they do.

Guthy Renker reviews and complaints

Guthy Renker is ranked 355 out of 1268 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

MasterCard

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