In the last 5 months I have attempted to contact you through email, phone, web page & twitter. No response.
I requested the sample. When it didn't work for my skin type I called immediately to cancel future orders. My credit card still got charges. I email, call, message to cancel and yet my MC still gets charged.
Now, had you sent product AND charged the account it would have been different since I could resell the product in a local group for someone to try, but NO PRODUCTS HAVE BEEN SENT!! Know how I know?
I LIVE IN CANADA - YOU DON'T DELIVER HERE!!! Since I have not received a single response to 5 months of attempts to contact ItCosmetics, I have blasted them on twitter and am currently looking into pressing fraud & theft charges
Product or Service Mentioned: Guthy Renker Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.