State: Georgia Clear all filters (15 of 500 reviews match)
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The products are fair to schetchy. I've been on PROACTIVE for years and saw little to No improvements do i canceled. Then they wanted to charge me full price to cancel. My issue is if you believe in your product why the shady dealings? All the billing is hidden deep in...
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1.8
Conley, Georgia
I liked
  • Some acne care
I didn't like
  • Pricing mysteries
#825876
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I have been using WEN for sometime now and my hair has gotten thinner and thinner. I have been trying to figure out why and now I see the many complaints online of hair loss. I thought I was paying more money for really good hair products...now, I am so mad!!!
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GuthyRenkerHelp
GuthyRenkerHelp

Hello- Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more. Please contac...

#770021
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I ordered proactive for my son. The billed my card. Then they sent another kit automatically, and I was billed again. And again the next month. I called to find out why and it's because they aren't clear on the fact that the $34 is a monthly fee, and they sent a 90...
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#439016
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Proactiv Free Trial Review

Guthy Renker
#825877
You're led to believe that you receive a trial. Of the proactive product for certain price if they use it for 30 days and realize that you do not like it you will be charged full price which is nearly $100 and you're not told that unless you really dig to look for that information. The practice is very shady and underhanded a good business would not do this if they want it returned customers.
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I order my first shippment from Wen hard product / Guthy Renker and i told them that i did not want to get on there replinsih program. Just want to order the prduct 1 time for my mother for Mother's Day Gift. Well the next month another package arrived to my house...
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#409359
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Cancelled pro-active product in 2009 via internet. Rec'd new shipment and bill and sent both back stating it was cancelled. Rec'd another bill and called and was assured it was cancelled. Kept receiving bills, kept sending responses. NEVER received another...
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jnbiooqr
jnbiooqr

Katherine. I just agree... Ellen`s stori is shocking, last week I bought a great Jaguar E-type from having made $6054 this last month and a little over $10,000 last month. wit...

#397391
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I tried this product for 8 months and It does not work I canceled and they still keep charging me I had to block it from my bank. They said they don't have an account of my return and so I had to fill out their affidavit with my USPS track number. I will never by from...
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#375445
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The problem with this is more guthry renker . These products irritated my skin and they smell awful! I as well as many others here cancelled and it took 2 months before they stopped shipping me more product and stop billing me. They were also very adamant I didn't...
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Anonymous
Robert

Meaningful Beauty is a joke. It ruined my face and they do not care about giving you a refund. they say that your complete satisfaction is important but do not believe that.On...

#352666
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When you call Guthy Renker the "Proactiv People" to order product, they answer their order extension very quickly and have no problem taking orders in an expeditious fashion. But try putting in a complaint or canceling their scheduled delivery of their product, and...
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Anonymous
Tasha Allen

I have contacted the BBB and hope this gets someones attention

Anonymous
Tasha Allen

NO problem with taking the funds, but cancel and they told me i didnt give them enought time to refund 90 days !!!!! for each of those months they had NO problem attaching, bu...

#345392
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I have a Sheer Cover account that is on auto delivery. My shipment was set to be sent out 7/13/2012. I sent an e-mail to customer service in June to extend the shipment date because I didnt not need anymore product. I got an e-mail back and was told that the date was...
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Anonymous
Guthy Employee

I work for Guthy Renker. If you are willing to provide me with the telephone number(s) that you called Guthy Renker with or both of your customer account numbers, I can pull ...

#338838
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It is made clear to me every time I call in what is going to happen with my membership and also when I placed my 1st order with Wen it was online and I read the term before ordering which I'm guessing you all didn't also When I took the offer for Meaningful...
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#316205
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