State: New York Clear all filters (20 of 504 reviews match)
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I have been a loyal customer of your products for over 15 years. Your makeup line was awesome. The loose mineral foundation and pressed mineral foundation was spectacular. I got so many compliments when I used it. It felt like you weren't wearing anything on your...
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Anonymous
Anonymous

Why do companies do this? I guess not enough profit. I used a product from a big name cosmetic company and they flat out change the formulation. Then just discontinued the pro...

#764798
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I have been using wen too cleans my hair, I thought it was the greatest product around. I would even take wen with me to the beauty parlors so the wouldn't use regular shampoo on my hair. One day in the shower my hair just fell out in clumps, my hand were covered in...
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1.8
Angola, New York
#763736
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Other Product Review

I purchased from them once and they continued to take money from my account every month they robbed me
#574550
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I ordered meaningful beauty after watching the cindy crawford infomercial advertising 39.95 package for 30 day. The whole infomercial is about that package and directs you to the website. i Like the product but the company keeps taking money out of my account, sent me...
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#386789
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I returned and cancelled the product they sent which they refunded. Then they continued to send the hair care product and charge me. I did not even accept the package from the postman and now they are refusing to refund my money. I have been calling and emailing them...
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#373550
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On Sept 27 I call to order Wen Products & i made it very clear to salesperson not to try and sell me any other product. That request fell on "deaf ears" Because they charged my card for Endless Youth Vitamins $32.94. #1 My household has never taken any vitamins & I...
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Anonymous
John

I was also scammed by this company & filed a complaint with the BBB & received the following response: Thank you for contacting Guthy|Renker through the Better Business Bur...

#357076
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Guthy-Renker continues to send me invoices for products for women which I never ordered! I faxed them a form to cancel an account they created under my name. I am a man and told them that I do not have women products! I never received any products from them, yet...
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#334846
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I subscribed for a trail of Wen by Chaz Dean aka Guthy- renker ( a company based out Des Moines, Ia) of some shampoo and hair treatments and paid $14.95. I cancelled the subscription but they sent the next month's supply. I brought the unopened box and paid $ 8.95...
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Anonymous
Stacie

You signed up for a replenishment program. On the commercial, on the website, and on the invoice is the disclaimer saying that you will get an other package. I read the websit...

#309330
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At about the time when Wen hair products first showcased their hair pomade's etc., they had offered for free delivery sample of a few different hair products (which I still have in my possession) with the exception of paying shipping and handling. When I had called to...
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Anonymous
Pathetic Comment

This is REALLY sad to have SOMEONE make fun of another person misfortune. The comment posted on March 7 by Anonymous is so pathetic. A company should stand by its products. No...

Anonymous
Anonymous

Lol.....if you weren\'t told all the \"fine print\" and it mattered so much, you would have pursued the matter. Obviously $100 a month isn\'t too much of a big deal, right?

#302655
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I order the WEN hair products. Recieved vitamins as a free gift. Was charged for them. I returned the vitamins called and canceled the order and they told me my money would be returned. Instead I got charged again for them. I canceled my card thru the bank and I...
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Anonymous
GuthyRenkerCSR

Don\'t contact the escalation team CONTACT YOUR STATE ATTORNEY, file a complaint.

GuthyRenkerHelp
GuthyRenkerHelp

Hi there, Please contact our Corporate Customer Service Escalation Team at customerservice@guthy-renker.com to close your account. Thanks.

#295102
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