Guthy Renker
Guthy Renker Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guthy Renker has 1.4 star rating based on 133 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Most dishonest company i have ever dealt with, Product, Good product.
Cons: Customer service, Charged for product after cancellation that was not received, Policies.Recent recommendations regarding this business are as follows: "Do NOT purchase or do business with Guthy Renker", "Be careful please", "Don’t buy through Gunther with winker", "Don’t sign up", "Do not subscribe to Guthrie Renker products they use there subscription as a weapon to take your money.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Guthy Renker has 1.4 star rating based on 133 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Most dishonest company i have ever dealt with, Product, Good product.
Cons: Customer service, Charged for product after cancellation that was not received, Policies.Recent recommendations regarding this business are as follows: "Do NOT purchase or do business with Guthy Renker", "Be careful please", "Don’t buy through Gunther with winker", "Don’t sign up", "Do not subscribe to Guthrie Renker products they use there subscription as a weapon to take your money.".
Most users ask Guthy Renker for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Guthy Renker Reviews
"Taking money from my account unauthorized"
Out of no wheres this company charged my credit card for $84.96 I never authorized so please be careful. Im waiting for a response now God only knows whats...
"Billed for Items not received and items not ordered."
I could not get in touch with anyone to cancel my subscription. My next order was due in August. On my credit card statement I was billed for a "kit" that was...
Saint Petersburg, Florida
I was charged $106.96 on my Mastercard today for an item I did not order. Please research.
Joan Blazick. Why was a full refund not issued to my credit card?
The package was given to mailman with refused on it with a proof of refusal ..as directed by the person I talked to from your company. Please explain why the full amount was not credited.
You say I need 100 symbolsand Im almost there but I dont. Have any more to say.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not receive any order but did have money taken from my bank account.
Never received any items, but the bill came through. It was billed to my bank credit card.How do I get my product?
I was charged $94.47. The # is
745****JGAMWL65FM
- Nice product
- No delivery but took money
Preferred solution: Deliver product or service ordered
Billed for Items not received and items not ordered.
I could not get in touch with anyone to cancel my subscription. My next order was due in August.
On my credit card statement I was billed for a "kit" that was never received. This coming is a total scam.
I am going to work with my credit card company since I cannot get in touch with anyone at Guthy Renker. DO NOT do business with this company.
- Good product
- Dishonest and false billing
Preferred solution: Full refund
User's recommendation: Do NOT purchase or do business with Guthy Renker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Center Barnstead, New Hampshire
Taking money from my account unauthorized
Out of no wheres this company charged my credit card for $84.96 I never authorized so please be careful. Im waiting for a response now God only knows whats gonna happen out of this but my husband is not happy.
User's recommendation: Be careful please
Honolulu, Hawaii
They trap you into paying and you can't get in touch with customer service to cancel your orders that become automatic
so disappointed in the customer service of this company you just get trapped into paying large amounts regularly and not being able to cancel.stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel subscription that didn't even know I signed up for. Want a refund for 219. For Perricone md
Cia Pierpont
I ordered this off of Instagram and didnt see anything about them hence sending me a $219 subscription a month I canceled on PayPal but I want a refund for the 219 they charged me. I didnt even have time to find out if that neck cream worked from Perricone MD.
- Small print miss advertising
Preferred solution: Full refund
User's recommendation: Don’t buy through Gunther with winker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To dislcontinue automatic sending of prodlucts to me
I am getting an automatic shipment of products each month at the cost of $90. Please discontinue this practice!!!
- Good product
- Sending them without authorization
Preferred solution: Stop sending products!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem
Dont answer the phone to say youre closed. Seriously, you want me to add more.
Ok. Im sick of getting hooked into the auto ship.
Ive shill got the first bottles . Dont my more
- Evy
Preferred solution: Full refund
User's recommendation: Don’t sign up
Athens, Pennsylvania
Unauthorized charges
I called and asked to have automatic renewal cancelled immediately I took the shipment to local pist office and returned it unopened.
I have not seen any returned payment yet!!!
If I receive my refund, I will be happy to revise my rscommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Subscription
I didn't authorize the recent order and payment. Please cancel my subscription and the order.
I need a refund.
Please refund me my money back. Thank you
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Aurora, Colorado
Cancellation
I called in my cancellation last month on around March 17th. This was a subscription.
They charged me again.
I can't get a hold of them to cancel. There cancelation link is blocked.
User's recommendation: Do not subscribe to Guthrie Renker products they use there subscription as a weapon to take your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pending charge
I don't know what you are sending me but there is a pending charge on my cc. Cancel immediately.
This company is very hard to deal with. Do not send me anything.
I will not support any brands you carry. Cancel immediately...
- There are no pros
- I have no idea what i am being charged for cance
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
BAD refund policy
I cancelled orders, but the next one came anyway and another payment deducted from my account. My Credit Union stopped payment and replaced money.
I sent empty bottles along with last order back as instructed for a refund on the first payment. It got there and supposely took another five days for it to reach the refund dept.
When I called about my money, I was told it would take about four weeks for the refund. Also, almost $17.00 would be deducted for their services!!!
- Poor refund process
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
Canceled my order but still shipped me product. They were going to send me a packing slip to send back because it is they fault. TYI
Preferred solution: A return packing slip or else be refunded for shipping cost. That was an agreement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manteca, California
Nothing just waiting on my product
Just waiting they said I will receive it on 2 November but its past so where is it who is delivering UPS or another truck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Please cancel my subscription
Please cancel my subscription. I've called and requested my subscription three times and I'm still being charged. PLEASE DO NOT CHARGE ME AGAIN!
Preferred solution: Full refund
User's recommendation: Do not purchase
About
, , ,
Guthy Renker is known as one of the largest direct response televisions in the world. It was established in 1988 by Bill Guthy and Greg Renker. Originally the company was meant to be as a television direct marketer. Later Guthy Renker has developed into a company that deals in the field of broadcast television, internet, telemarketing, retail channels. The company has their own ten commandments, which, to name but a few, include such: you have to take the risk, be good to your competitors, be open for a change, and build the companys brand all the time. The company truly sticks to these principles that is why they are successful in what they do.
Guthy Renker is ranked 586 out of 2066 in Cosmetics and Personal Care category
USA
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