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I ordered an Introductory TRY IT NOW of It Cosmetics BYE BYE Foundation. I got the trial size that I ordered, then they proceeded to charge me for additional products after I cancelled my account. I never ordered any further products nor received any. Trying to get...
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52 comments
#1973329

Same experience. They are con artists.

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ID
#758827 Review #758827 is a subjective opinion of poster.
Location
Carpentersville, Illinois
Product
It Cosmetics Bye Bye Foundation
Reason of review
Problems with payment
New Reviewer

Did not approve of auto Perricone renewal

I am being charge for Perricone skin care products that I did not approve of. And now I am being charged fir another order

User's recommendation: Do not order -.

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ID
#2456110 Review #2456110 is a subjective opinion of poster.
Product
Perricone Md Subscription
Cons
  • Not told about auto renewal
Loss
$89
Preferred solution
Full refund
New Reviewer

Cancel order

I dont need your products any more please cancel my orders. I dont want you to take more money out of my account
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ID
#2432625 Review #2432625 is a subjective opinion of poster.
Product
Guthy Renker Subscription
Pros
  • Product
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

People being scam by company

same thing happen to me, I have try to get in touch with guthy-renker meaningful beauty has gave me multiple numbers to call but no one answers just give a e-mail address I e-mail them to let them know not to charge any more charges on my credit card I don't even know how that got my card # I did not order any vitamins. The e-mail came back undelivered I wrote a letter to address on vitamin box to let them know not to send any more vitamins or use my credit or I was going to take other actions .I even canceled meaningful beauty I don't want no part of a company that takes advantage of people. we need to take action call BBB or inform TV station that investigate scams like this I don't understand why meaningful beauty could not give me information they have to be behind all of this

User's recommendation: do not order from meaningful beauty that is where it started.

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ID
#2381022 Review #2381022 is a subjective opinion of poster.
Loss
$63
Preferred solution
Full refund
New Reviewer

Cancel membership and return unauthorizied charges

I call Customer Service of Perricone MD and they explain that they don't have responsibilities on that transaction and refer to you. If you were in charge of my Account, No. 370****, please cancel it immediately. In addition, you charge, unauthorized, 2 transaction, on October and November 23, 2020, for $83.94. You total charge $167.88, and I want their reimbursement. I don't received any articles, and I'm so disappointed.

User's recommendation: Look al the options.

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ID
#2349678 Review #2349678 is a subjective opinion of poster.
Loss
$168
Preferred solution
No sé en realidad si soy cliente de esta compañía. Si lo soy, deseo se cancele la Cuenta Num. 3709812 y me sean reembolsados dos pagos solicitados por ustedes por $83.94 los que no autorice y desconozco para qué consisten los mismos.
New Reviewer

Unauthorized payments

March 2020 I responded to an offer for Crepe Erase on my computer for $39.95, but was charged $59.95. They then offered another order in August to satisfy my complaint. They have been charging my account for three payments of $46.+ I did not sign up for any such thing. I have been trying to get this cancelled since August 2020 and they just keep charging my account. There is another charge pending for November.

User's recommendation: DO NOT ORDER FROM THEM!!!!!!!!!!

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ID
#2314187 Review #2314187 is a subjective opinion of poster.
Service
Guthy Renker Customer Care
Cons
  • Unethical
  • Scams
Loss
$250
Preferred solution
Full refund

General info

I just wanted to know if there is sunscreen in you body concealer or if you can tan thru it
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ID
#2132965 Review #2132965 is a subjective opinion of poster.
Location
Revere, Massachusetts
New Reviewer

To cancel shipments pericone

I was on hold for five minutes and then had to leave a message For someone to call me back.
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ID
#2036193 Review #2036193 is a subjective opinion of poster.
Preferred solution
Full refund

Cancelled subscription

Very satisfied of followup by email
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ID
#1937250 Review #1937250 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never answer customer service

This seems like fraud. I want to cancel my subscription. Order# 544****

User's recommendation: Watch the company you order from.

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ID
#1936331 Review #1936331 is a subjective opinion of poster.
Product
Guthy Renker Subscription
Cons
  • Embezzlement scam
Preferred solution
Cancel my subscription
New Reviewer

I ordered vitamins that I have not received yet but you are still charging me

Check on my order. We worked it out
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ID
#1858089 Review #1858089 is a subjective opinion of poster.
Service
Guthy Renker Shipping Service

To cancel shipments of fixmd

your customerr service is laughable. I received yet another package from you and no one could help me with this continuing problem

User's recommendation: don't buy this product. It's a scam.

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ID
#1842437 Review #1842437 is a subjective opinion of poster.

Don’t trust this company

Once you give your credit card info theyll own you...these are scammers running a business in plain daylight. The consumer bureau should really investigate them, *** the FBI should follow along since theyre committing crimes with their customers!
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ID
#1733114 Review #1733114 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Guthy Renker Subscription

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

AVOID. Sketchy billing practices.

Ordered a trial of Perricone's plasma-D kit via a Guthy Renker promotion. Knowing full well their billing / cancellation practices were sketchy, I intentionally used a temporary credit card number with only enough limit for the first shipment. After receiving the first shipment, I tried to cancel, however could not find cancellation information anywhere. But assumed I'd be fine since they wouldn't be able to charge my credit card next time. WRONG. Without warning, another shipment showed up in the mail along with an invoice for... wait for it... $270 (um, what? that's like 2x retail value for the items). Obviously not paying it, will return it under their "money back guarantee" but now I'm going to be out probably $15 for return shipping.
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ID
#1705953 Review #1705953 is a subjective opinion of poster.
Cons
  • Charged for product after cancellation that was not received
  • Deceptive practices
  • Being deceived
Reason of review
Return, Exchange or Cancellation Policy
Loss
$270
Preferred solution
Let the company propose a solution
New Reviewer

Will not pay reviews unless they are favorable

I posted a review and since I didn't glorify their product, they refused to post my comment about Specific Beauty's subscription scam.
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ID
#1683600 Review #1683600 is a subjective opinion of poster.
Cons
  • Unethical business practices
  • Scams
Reason of review
Pricing issue
Loss
$43
Preferred solution
Full refund
New Reviewer

IT Cosmetics

For the SECOND time, Guthy Renker has felt spiritually led to submit my account to Collections. Guess what? The account will indefinitely remain within this status. I am DONE.
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ID
#1640282 Review #1640282 is a subjective opinion of poster.
Product
Guthy Renker Subscription
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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