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I ordered an Introductory TRY IT NOW of It Cosmetics BYE BYE Foundation. I got the trial size that I ordered, then they proceeded to charge me for additional products after I cancelled my account. I never ordered any further products nor received any. Trying to get...
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Anonymous
Paula71

Same thing happened to me !!

Anonymous
Anonymous

I never got trial size but charged for it. Called them said to late for refund.

#758827
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I was due for a second shipment September 10 (Mon). Hadn't used enough of it to make up my mind and wanted to push the second delivery back a month. I went to the website on September 7 (Fri pm) to do so. There is no way to adjust or cancel a shipment at their website...
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#1367070
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I have never purchased anything from Guthy Renker yet a monthly charge shows up on my credit card every month. I even cancelled my card, received a new one and somehow they are charging that card also...I do not know how to stop them. They are horrible. I have written...
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1.0
Hasselroth, Hesse
I didn't like
  • Scams
#1365458
Reply to reviews
Dont buy thru Guthy Renker
I contacted CrepeErase (thru Guthy Renker) months ago after a trial of the skin care product. I returned the unused portion and cancelled my subscription. Three months later I received another box and they charged my credit card. I called GR, complained and once again...
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#1220213
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I tried this and it was overrated. Not sure why my skin turned red after use. Kept using it thinking it might change and then saw the news where people were having big problems with Wen hair care products I quit using it. People's hair falling out from Wen. I had also...
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1.0
Product
I didn't like
  • Scam products
#1264874
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Everyday I receive 40-60 emails from these people. When I try to have my email UNSUBSCRIBED they disable the link. This company is deeply unethical. I have never purchased anything from them and I do not know how they got my email. They must be using trollsWtf I want...
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Anonymous
Anon

If they are using the same email constantly, you can block it. I would also forward it to your ISP abuse department since they are unwanted emails.

I didn't like
  • Spam emails
#1253639
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Don't go near these guys. They are the masters of the fine print. You will be locked into ongoing payments that can't be cancelled. STAY AWAY from them. We paid for our initial products fully and then funds kept being deducted without any new products arriving. We then...
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1.7
#1206197
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Some months ago I purchased a product called "crepe erase" from you guys for my wife. She didn't like it, so the following month I called to discontinue any further purchase of your product. At the end of the call your representative assured me that the matter was...
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#1186754
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My wife called to cancel, but Guthy Renker will NOT stop taking money out of our checking account. It says you can cancel by phone, but I guess that doesn't account for much, because they keep charging us for products we do not want. I can't say online just how angry...
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Anonymous
Boiseguy541

Yep, this happens to every customer. It is in the terms and conditions on their website.Ask for a supervisor to get cancelled and a return label

1.0
I liked
  • Wife likes products
I didn't like
  • Customer service and refund policy
#1127148
Reply to reviews
I had being cancelled the crepe erase and they still sent me the products. I had call them and they assure me that it is cancelled and they still billing me. At the beginning the told me that it going to ber only 3 months, they have being 6 months and still send me the...
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Anonymous
Boiseguy541

Chances are you were put on a postponement. Your account was marked as a save so the rep can get a bonus. You get an email in 24 hours upon successful cancellation. Call back ...

#1205831
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