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I will never use this company. They have the audacity to bill your credit without you permission then tell you that you owe them money when they have already charged your card! How fast can I return that product. They are crooked in the sales approach, not informing...
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Jojokitten
Jojokitten

I had the same problem.It was sheer cover the screwed me over with.Forced me to pay for something i didnt want that made my skin itch and then refused a refund.Disgusting prod...

#957536
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I have attempted three times to cancel my subscription for WEN, a product which only works okay, by the way. I use it as conditioner as it doesn't work well to cleanse hair, as promised. Though they admit my subscription is canceled, not only did they send me an...
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1.8
I liked
  • Most dishonest company i have ever dealt with
I didn't like
  • Scam
  • Unethical business practices
  • Business practices
#956187
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Just checked my emails and Paypal contacted me to let me know that a request for £64.00 had been set up by Guthy Renker. Fortunately I was able to access my Paypal account straight away and as the payment was still pending I was able to cancel it. I then had a live...
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#952996
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Sheetz Customer Care Review

Guthy Renker
#993648
1.0
Details
Furious i had to pay for a load of *** that doesnt work and gives me blisters! Avoid at all costs!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Value for money
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It Cosmetics Kit Review

Guthy Renker
#964108
Ive bought crepe erase and wen hair care. The crepe erase, has affected my skin by sucking all moisture from my body which has made me look 10 times older Wen hair care is a joke! Wen leaves hair greasy and limp. Not only are both companies a fraud, Guthy Renker is just as much to blame as he fronted the money. Katherine Miller
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It Cosmetics Makeup Set Review

Guthy Renker
#961176
1.0
Details
Refused to refund money less than 24 hours after order.
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Price Affordability
Product or Service Quality
Reliability
Staff
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Try It Now Review

Guthy Renker
#941687
1.0
Details
Worse product ever reporting them for charging after cancelation of product...im in the media.... they screwed the wrong person...
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Horrific. The customer service from this company is disgusting! After calling to say I wanted to send my unwanted parcel back and the woman shouting at me down the phone explained I have to send it back recorded delivery, I then rang 2 weeks after saying I have sent it...
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1.0
#942368
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I ordered a MD Perricone cream from a TV add as a one off purchase. A month later I received a parcel with 2 more products which I never ordered and found out that Guthy Renker took money out of my bank account. I never bought anything from them; the impression given...
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1.0
I liked
  • Most dishonest company i have ever dealt with
#941480
Reply to reviews
purchased proactive products for my daughters Christmas,cannot say anything about the product as yet, however a month later i noticed a payment for £65 was taken from my paypal account after reporting this to paypal as an unauthorised payment they came back to me...
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1.3
I didn't like
  • Being deceived
#935183
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totally agree! i ordered the "trial offer" on tv, for $39.95. Wanted to order more after a few weeks to give it a fair chance of making a difference. Started ordering online and discovered that I was being enrolled in the auto ship program and would receive orders...
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Anonymous
Anonymous

I totally agree. I order from the commercial with explicit instructions to not auto-ship. They charged me 3weeks later for the next shipment. I called to cancel. I was told my...

#921937
Reply to reviews
I was watching the infomercial for IT cosmetics and when I saw you could order online at tryITnow.com I decided to take a look. The Guthy Renker commercial advertised that you can try their full 5-piece set at the "low price" of ONLY $39.95 plus S&H (did not mention...
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Anonymous
Anonymous

I agree as well.

Anonymous
anonymous

I totally agree with "Pissed Off" customer. My elderly mom (83 yrs young) loves IT cosmetics. When she saw the $39.95 offer on TV she was very exciteg & she DID call & order....

1.0
#915478
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I HAVE BEEN USING THE IT COSMETICS. I WANTED TO CHANGE THE KIT . I ONLY WANTED THE FOUNDATION EVEN THOUGH I TRIED SEVERAL OF THE PRODUCTS. I WAS ON AUTO SHIP AND WHEN IT WAS TIME FOR MY NEXT SHIPMENT, I CALLED AND ASKED FOR THEM TO ONLY SHIP ME THE FOUNDATION. THEY...
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Greenwood, Mississippi
#910332
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ordered try it free. didn't like it - foundation and powder actually made my face look MORE wrinkled by sinking into the small creases in my face. cancelled - at which time they said I owed an ADDITIONAL $99.00 their $49.00 try it free kit is ACTUALLY $150.00 ...
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#904229
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