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My hair is fine so I didnt notice at first but my hair stylist asked me if I had been ill or on a new medicine because she thought my hair was getting brittle and thin. As I had no new problems she said to keep and eye on it. It continued to get worse and my Dr. found...
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1.9
#1068430
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I have bought a monthly box from GR for Bye Bye foundation through IT Cosmetics. Upon taking money for boxes that I did not receive (you pay three months for one box, installment payments) I was charger for two boxes, called for that refund because I did not receive...
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2.2
I liked
  • Products are wonderful
I didn't like
  • Not having my money from nearly two months refunded
#1060374
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Crepe erase said that I owed money I paid for the first shipment and tried it but I shall refuse the second shipment and will not pay for it Suddenly the woman that I was speaking to started using a foreign accent that I could not understand what's up with that Jeanine...
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#1053171
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I ordered the IT Cosmetics kit as advertised on TV. I received a TRAVEL SIZE KIT. I called back, they sent me a new kit, told me to return the travel kit. I was supposed to be on RECURRING ORDER after that. So March 2017 came and went, and I did not get my order. No...
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#1046296
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They have done this to me numerous times! A couple times I tried to change what I was getting in my kit, and still they sent what I was getting before, and when I would call they said that it had been fixed and they would send out the right stuff. Never ever did, I...
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1.5
I didn't like
  • Being told an issue was fixed numerous times and it was not
#1037694
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DO NOT ORDER ANYTHING FROM THIS COMPANY. They scammed me out of $40, and if I don't like the kit I actually ordered, I'll be out $80. Then sent me an email stating I cancelled my account, which I didn't. I had to go through IT Cosmetics to try and get a refund. Then...
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Anonymous
Marianne

After you cancelled, did they try to charge you again anyways? I cancelled and hopefully there won't be an issue.

1.0
#1030301
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I ordered the $39.95 intro kit. They sent me the full size kit. I called and spoke with James on March 10th who assured me that it was cancelled. Then today, I go to pay a bill and low and behold they charged my account. I called tonight and spoke with Rose and she...
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Anonymous
Anonymous

I agree on that. I just ordered products but haven't had a bad respresentative and I hope not to. Otherwise how did you feel about the product? Honestly I got better and quic...

#1027332
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Short Review on February 08, 2017

Not happy at all paid for an item for £24.95 and then 4 weeks later another payment goes out of £64.92 for no apparent reason and I hadn't purchased anything else. Never ever order from this company again.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1004603
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In October of 2016 I ordered i.t. cosmetics from Guthy-Renker. I received my initial order #M85ZCPWEQ. Then my account was charged at least two more times. I called to re-order some items and was told that they would be delivered in mid-January. Where are they and why...
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Anonymous
BluEyz

The exact same thing happened to me. And I am still trying to get them to cancel this useless cosmetics. It makes my face itch horribly. Maybe its the snail slime that makes m...

#1000384
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I have called, emailed, endless times. I cannot log on to my account to ever change product. I keep getting billed for product that I have not received as much as I've been billed. It's a shame, I really like the product. The girls that answer the phone I do not...
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2.2
#998565
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