State: Texas City: Houston Clear all filters (6 of 500 reviews match)
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Advised company that I did not order the box which was sent to me. I continue to be sent charge 1 year later I was questioned for extended period of time on telephone when trying to discontinue unsolicited shipments. If the product is as good as advertised, then the...
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GuthyRenkerHelp
GuthyRenkerHelp

Hello- Our team is here to help. If you could please email us at CorporateEscalationTeam@Guthy-Renker.com with information about the products that you were receiving as well ...

1.0
#674500
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I order product for my niece and it came to me not her. So she hasn't even try it out yet and the next month I am getting charge for product don't have or getting prodcut being process to send out. What happen to trying it out for 30 days and I don't not want more it...
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Anonymous
Brian

By your post, it appears English is not your first language and you misunderstood what you were doing online. Not right for you to blame the company for your mistake.

nikalseyn
nikalseyn

This is why you should never use a debit card to pay for anything, much less a purchase on the internet. Once the money is taken out of your account, it is gone and very diffi...

#463072
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So so so jickey. I called three times to stop this product from being shipped or charged to my credit card. The last call was 15 days ago. Today, low and behold ANOTHER charge to my credit card. I called AGAIN. After being placed on hold, I was given every excuse...
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Anonymous
Mike J

Absolutely the worst customer service on the planet! Guthy-Renker does everything possible to make your cancelllation the most nightmarish experience of your life. At all cost...

#352325
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I purchase a proactive product that gave away free vitamins that were from Gunty Renker. 30 days later they billed me for vitamins. I called and spoke to a rep who said that on the invoice it tells me I have to call in to cancel future orders. I never told them I...
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Anonymous
Stating the obvious

Hey I\'m pretty sure that when u order those products they do tell u that after ur thirty day trial u have to call and cancel to not receive anymore. Stop being a lazy America...

#293321
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I have no complaints with guthy renker they have kept me looking beautiful for years. The people who place orders online should know that as a consumer it is our responsibility to read through the information the company provides us with. I am pleased whenever I call...
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Anonymous
VS

Selling your company?

#256866
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I have repeatedly and patiently called them to request my refund and the canellation of my account.I even had to cancel the credit card I used to keep them from charging me over and over again. I have received only 1 set of their WEN products which I returned...
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Anonymous
Marta

I had ansvered the special for Proactive, for my back. It was advertize as special for 19.95. I send check and it was cashed. It is scam, now I am receiving letters from some...

Anonymous
Anonymous

I\'ve ordered wen for years now. I\'m wise enough to know that each shipment is paid for in three installments. Sounds to me like you never finished paying for what you rece...

#230327
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