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I ordered Shear cover for trial basis and was not only charged twice but was shipped a total of 5 kits and billed to my credit card all at the same time. I spent. 2 day strying to get this cancelled to find out there was 11 accounts opened. Under my name. This company...
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#482325
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I have been using the Chaz Dean products for over a year now and have had great results. In August I called to update my CC information and to change the account name. Since then they charged the wrong CC; never changed the name to ship the product to an address that...
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#366775
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I went on-line and ordered some WEN hair care products. I actually like the product, but do not want an automatic delivery. While ordering the product, a little pop-up appeared with an offer to try Sheer Cover. Well, I got my Chaz Dean WEN kit along with a...
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Anonymous
johnny

the number is 8005066281 all you have to do is call and cancel the vits you have a 60 mbg so send them back and get a recipt from the post office.... .. I did it.

Anonymous
John

check online for BBB (Better Business Bureau), file a complaint with them and they will get you a complete refund, that is the only way you are going to stop these type of com...

Wise, Virginia
#357274
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I ordered two of the Wen package for $29.99 with free shipping, the Bare minerals promo for $9.99 and the Proactive for $29.99 with free shipping all on March 2nd. I did receive ONE promo package of the Wen within the 5-7 business days as promised. After waiting until...
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Anonymous
anon amos

To begin with. It says on the website, on the invoice, and even on the commercial that you will receive further shipments. Secondly if there is a problem with delivery that so...

#309704
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I have been battling Gunty-Renker (Wen Products) since August 2011. Be sure not to give these people your credit card numbers or you will live a nightmare trying to correct unwanted shipments and promises that you have a "30 day return policy". Unless you want an...
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Anonymous
Delores Brown

I am finding out how dishonest they are, my order was placed Sept. 2011 and I have not received it as yet. I called the customer service to complain and when I got my credit c...

Anonymous
T. Willms (Guthy|Renker LLC)

Dear Sir or Madam, Please send your detailed complaint to customerservice@guthy-renker.com. I\'d like to review your complaint and make sure to resolve the matter to your s...

#276376
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Beware! ONE YEAR after cancelling shipments of ProActiv (which was a nightmare to get done and required complaints to my credit card) - another charge for $75 just went on my credit card from Guthy Renker! I have not had any contact with them in the past year. So, even...
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GuthyRenkerHelp
GuthyRenkerHelp

Hi There, Our Corporate Customer Service Escalation Team can assist you with this. Please contact them at customerservice@guthy-renker.com. Thanks

#273294
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I TRIED the Wen shampoo for my daughter (it sucks) and with that I got free vitamins. Not only did Wen charge my card a second time and I have no product to show for it but the GRC Vitamin part of the Wen company also charged my card for vitamins I did not order. ...
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PISSED OFF IN AUSTIN
***ED OFF IN AUSTIN

What a ripoff after canceling last month they again took money out of my bank account. I called and talked to Rachele, she stated she was a supervisor and there was now way t...

Anonymous
Laura Manton

I work in customer care for Guthy/ Renker. I find your comments to be moderately amusing because I have read the sales scripts, countless times. The problem is you people DON\...

#258689
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I have been nothing but frustrated with these vitamin packages received after ordering proactiv. I did not even want vitamins to begin with. However, they took the liberty of sending the products anyway. I have spoken with someone about canceling my account, but was...
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Anonymous
Mellow

I\'m with you. I just typed up all the history of my order, the unsolicited packages, the unknown automatic shipment practice, and the frustration of dealing with customer se...

#232283
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Yes, I paid for & kept the "Trial Box"- wasnt impressed w/ product at all- but kept it & paid the fee- 29.95. HAH! That was only the beginning! I returned cancelled over the phone 2 times! I was billed for 2 more shipments within 2 mos. any way! The worst thing I ever...
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Anonymous
n/a

Sheer Cover is by far the worst company I have ever ordered from. I didn\'t like the product AT ALL. I cancelled my account 1 day after I recieved the product. Just to Find th...

Anonymous
Do not order from Sheer cover

They are not a good company to order from. They will just automatically charge your credit card without telling you and they won\'t stop charging me every month. Even when I...

#204465
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Unsafe Package Review

Guthy Renker
#522462
My account is 468672464870823. I am begin charge 97.80, but I have only received one package and was left in my front door. Really, when someone could of stole it. Anyway, I want to also want to discontinued this product because am in the process of moving to another place..
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