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Torturous phone tree, deliberately disturbing on-hold music to encourage call abandonment, wait times of 20 minutes or more, and no way for the agent to eliminate automatic payments totally $172 for a product I did not order.Ready to file a lawsuit.

Guthy Renker began re-sending products and debiting my account even though I had cancelled a recurring order a year earlier. Numerous calls to call center ended in frustration.

I mad additional calls to Perricone MD's line (Guthy Renker is subcontracted) and had no response.

Why do I have to enter at least 100 words?Very very very strange.

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Anonymous
#938769

Hello, We'd like to offer assistance to help get this resolved.Please email our Corporate Customer Service Escalation Team at CorporateEscalationTeam@Guthy-Renker.com with the details of your experience.

Someone from the team will respond within one business day.Thank you.

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